Your staff who are directly connected to your clients are the most important once . They are the face of your brand and it is critical for them to know the brand language / identity by heart. They should represent your vision for the brand. Hence, a time to time training is required to reinforce the vision to work together.
Retail Training would help in to ensure the constant customer experience at every location in every store.
what kind of training do you get ?
This will ensure store is visually attractive, all the daily/ weekly tasks are performed,
To train best practice customer service skills, sales communication, customer identification, and interaction, to create the link between the head office and store, To maintain the brand image constant at all the times.